I’ve got a 2019 Platinum Max that I bought new, and it’s been nothing but trouble. Cam phasers went out and got fixed under warranty, but now they’re acting up again, and they want thousands to fix it. On top of that, the transmission keeps disengaging or makes this loud clunk on the highway—dealer quoted over $5,000 to repair.
And these are just the big issues. There have been countless smaller problems since I got it. This whole experience has completely turned me off from Ford. Anyone else dealing with this?
We bought a 2019 Max new too and thankfully got the extended warranty. We’ve had the cam phasers replaced and just had the rear AC cooler fixed, all under warranty. Seems like everything nowadays is loaded with electronics and plastic parts—issues are bound to happen. Sometimes it’s just luck of the draw with these things.
I feel your pain. We got burned by Acura with our old MDX—$7k on a transmission rebuild. No brand loyalty here anymore. Fingers crossed our 2023 Expedition holds up.
Hollis said:
I feel your pain. We got burned by Acura with our old MDX—$7k on a transmission rebuild. No brand loyalty here anymore. Fingers crossed our 2023 Expedition holds up.
That’s insane! Did you think about just getting a new one instead?
Jesse said:
When I saw plastic oil pans and heater hoses, I knew ‘Ford Tough’ was just marketing. You need a PremiumCARE warranty for these new trucks.
Just had to replace our plastic heater hoses for $1,200—wasn’t covered under warranty because they said it’s a ‘wear part’.